A video: “Google vs. Google: The internal struggle holding back its AI”

Mar 2, 2024 #CNBC #CNBCTV

Instead of a comeback, Google’s Gemini AI chatbot and image generator have gone viral for all the wrong reasons – producing inaccurate and offensive responses. The missteps have put Google back on the defensive in the AI race. But the bigger question around Gemini’s roll out is whether it underscores a painful but new corporate reality for Alphabet and CEO Sundar Pichai. Is Google’s culture sabotaging its AI efforts? We discuss both sides after a week where other mega-caps are making strides in AI: Apple’s Tim Cook talks AI strategy; Meta reportedly planning to launch Llama 3; Microsoft announces an investment in Mistral; and Nvidia’s market cap touches $2 trillion.

Main points: 

00:02 Google’s struggles in AI race causing internal turmoil

01:45 Google’s AI struggles with diversity and image generation

03:18 Google’s AI model became overcautious and biased, leading to unacceptable errors.

04:54 Internal struggle at Google impacting AI development

06:26 Google’s struggle with AI and search business

08:04 Google’s approach towards investors is minimalistic.

09:42 Google’s struggle in product development and AI talent retention

11:24 Google is struggling to clearly communicate its AI initiatives.


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