Posted by erkan at 08:34 PM | Permalink | Comments (0) | TrackBacks (0)

But I assume Movable Type is the accomplice. After 5 days, i have solved the problem myself with losing some stuff as you can see. All categories are gone etc. Thanks God, i have reasoned to save many features, so that i can restore them soon.

here is a bunch of correspondence with Yahoo! Customer Service:

MAIL 1 

Yahoo Id: sakaerka
First Name:
Last Name:
Email Address: sakaerka@yahoo.com
Domain Name: erkansaka.net
Comments: for more than 3 hours, i cannot have access to my blog management page and I receive this message:

Couldn't load blog; perhaps you have not upgraded your MT database? - Loading data failed with SQL error Can't open file: 'mt_blog.MYI' (errno: 145)


I do not have at that level of technical knowledgeable, and i will be grateful if you can fix it and i can resume my usual blogging...

Thanks in advance!

Erkan

MAIL 2

 Dear Sir or Madam,

It has been more than 24 hours passed and I did not get a response from you.

I had mailed you that:

I cannot access my blog and get this message:

Couldn't load blog; perhaps you have not upgraded your MT database? - Loading data failed with SQL error Can't open file: 'mt_blog.MYI' (errno: 145)

I post 3 times a day nearly and I cannot post since yesterday. It has been frustrating that my problem is still not fixed.

Looking forward to hearing from you real soon now...

Erkan

MAIL 3

 It has been 49 hours and 50 minutes past since my last post and i cannot access to my blog management site.

This is the third message to you and i cannot even get a response. This is becoming really frustrating.

MAIL 4

This is my fourth (or fifth) message. Thank you for ruining my day.

I am going to bed and hoping to get a finally positive response from you by the time I get up. This is a nightmare. Yahoo, the giant new media organization, cannot respond to its customer for hours and days.

I cannot access to my blog:

Couldn't load blog; perhaps you have not upgraded your MT database? - Loading data failed with SQL error Can't open file: 'mt_blog.MYI' (errno: 145)

I very much hope you will finally fix it.

MAIL 5

I am getting this message, and i cannot blog from 4 days. Can you help?

Couldn't load blog; perhaps you have not upgraded your MT database? - Loading data failed with SQL error Can't open file:

AND HERE COMES AN ANSWER after 4 days!

Hello,

Thank you for writing to Yahoo! Web Hosting.

We understand that you need assistance with the Movable Type blog in
your website of "erkansaka.net".

Movable Type is a free utility that we have made available through your
Web Hosting Control Panel as a service to you. We'll help you install
Movable Type on your site, and we provide the technical infrastructure
you need to run Movable Type (Perl and MySQL), but we do not offer any
technical support or a warranty with the Movable Type software.

We apologize for any inconvenience this caused you.

Please do not hesitate to reply if you need further assistance.

Regards,

Luke M. 

 AND MY REPLY

 Dear Luke,
after 4 days and great frustration and disappointment your customer service caused, Is that YOUR ANSWER? CAN YOU PLEASE AT LEAST DIRECT ME WHERE I CAN GET HELP? Isn't that part of your service. I bought Yahoo hosting plan because you were offering Movable Type and you can still send me some help info.

Because of this frustration, I have already canceled a hosting plan by Yahoo....

Posted by erkan at 01:23 PM | Permalink | Comments (7) | TrackBacks (0)

Posted by erkan at 12:25 PM | Permalink | Comments (0) | TrackBacks (0)